Refund policy

Return & Refund Policy

The Buff Ginger, LLC
Last updated: January 23, 2026

At The Buff Ginger, we stand behind the quality of every product we create. If something isn’t right, we’ll make it right — quickly and fairly.

We accept returns within 30 days of delivery.

To be eligible for a return:

Items that are worn, washed, or damaged by normal use may not be eligible for a refund.

The following items cannot be returned:

Because digital products are delivered instantly, all digital sales are final.

Need a different size or item?

We’re happy to help with exchanges for eligible products.
Contact us first so we can reserve your replacement.

If your order arrives:

Email us within 7 days of delivery with:

We will replace or refund the item at no cost to you.

Once we receive and inspect your return:

Original shipping costs are non-refundable unless the return is due to our error.

Customers are responsible for return shipping costs unless:

Include:

We’ll walk you through the next steps.

The Buff Ginger, LLC reserves the right to update this policy at any time. Updates will be posted on this page.

Thank you for supporting The Buff Ginger. We appreciate every order.